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Refunds

Cancelling and refunds.

Last updated 27 September 2026.

  • Try before you pay: every new team gets 14 days of Pro, with no card.
  • Cancel any time from Settings, Billing, Manage billing. You keep Pro until the end of the period you paid for, and you won't be charged again.
  • If you were charged and it didn't work out, write to us within 14 days of the charge and we'll refund it in full. After that, we don't refund partial periods.
  • Removing a person mid-period credits their unused time to your next bill.
  • Refunds go back to the card you paid with, through Polar, our merchant of record. Write to [email protected].